This message came as a complete surprise to me. It was on my Google account. I am embarrassed, dismayed and hurt. But here it is. I wish I knew these people to apologise. I was away at the time.
“Stunned how many good reviews there are on xxxxxxx lodge. Where to begin. 4pm, 30 July 2015- Was welcomed by a very drunk xxx, talking loads of nonsense for about 45 minutes- becoming an extreme nuisance, extremely unprofessional. After he met my gay ‘partner’, he proceeded to tell us how cold it’ll get over the weekend and also repeatedly told us how my ‘partner’ and I should just get naked and ‘cuddle’ to keep warm (clearly a slimy grease ball with lesbian fantasies). He then ‘casually’ mentioned straight afterwards that his wife is out of the country (hint hint I assume). He also ‘casually’ mentioned how he is a sex maniac- how he would know that it’s best to just get naked and ‘cuddle’. The cabin we booked wasn’t anything as it’s perceived to be on xxxx’s website, it’s not even remotely as cozy as it seems to be on their website images. Electric blanket never worked. When I made the booking xxxxx mentioned in one of his emails how the cabin is equipped with a microwave – more like an invisible microwave I assume as we never found it. The toilet in the cabin didn’t flush properly. No running water out of the hot water tap (only cold water tap worked). One of the windows couldn’t close. All very fantastic when it’s freezing. Mattress was worn out, could’ve spend the night counting all the springs sticking into my ribs. Cabin can also do with some form of insulation. The cabin is certainly not worth the accommodation rate I paid. xxxx’s dogs were great but they slept in front our cabin the whole night, which isn’t a problem… even though they barked about every 15 minutes- making it even more impossible to get some sleep. However the barking dogs were the least of my worries; what upsets me most is the fact that it was minus something degrees and that xxxx left his dogs to sleep outside in the unbearable cold. The next morning I found his smallest dog laying on our cabin patio, shivering like crazy. His other two dogs tried to find shelter by sleeping underneath our cabin. Just to give an indication- the water bowl which I had left out for our own dogs was frozen the next morning, and it was sitting on the timber floor IN our cabin. One would think that owners of a pet friendly venue would take better care of their four legged family. Very distressing. Couldn’t bare to spend another night so just left early the next morning. Wouldn’t go to xxxxxx ever again, even if it was the last ‘pet friendly’ getaway on earth! Certainly also wouldn’t recommend this place to any other females looking for a ‘peaceful’ weekend as xxxxx’s perverted comments made us feel extremely uneasy- especially when you know there aren’t other guests on the farm.”
I am shattered by this. But there it is. Can’t hide from feedback like this. The man has no conscience. And my heart breaks for my dogs. They obviously spent most of winter like this. I could just cry.